Better deal with conflicts and ideally resolve them constructively.

Conflicts are inevitable and commonplace. They are the natural consequence of our different experiences, beliefs, interests and needs. Successful conflict management not only settles the conflict on the substantive level, but at the same time clarifies and deepens the relationship with each other.

Conflict competence can be learned

Do you struggle with conflict at work? Or at home? Do you wish that there was a way to resolve conflicts constructively?

I have been mediating conflicts in business for many years and now offer my knowledge in the form of workshops and seminars on the topic of conflict competence.

With my interactive masterclass you will better understand your own conflict behavior. You will take important steps to find mutually satisfying solutions.

What makes conflicts difficult for you? Do you have the same conflict over and over again and want to change that?

Masterclass Conflict Competence

Goals of the masterclass

The masterclass has four objectives:

The following contents are in focus:

Experience based learning

Each learning journey takes place in steps or stages.

My modular masterclass allows you to practice the topics learned in each module in a timely manner. As you gain experience, new questions will arise that you can bring to the following session. Your skills will be deepened as a result.

Knowledge is not skill. Therefore, experiential learning has a large part in this masterclass. The training is very interactive with discussions, group exercises and role play. Interaction among participants is an integral part of both the virtual setting and the face-to-face seminar.

Dates

My next Masterclass is scheduled for May 23-25, 2025

Get in touch and secure your spot. Or inquire alternative dates.

It is not things that worry us,
but the opinions we have about things. (Epictetus)

Conflicts wake
us up.

Conflicts widen
our limited vision.

Conflicts can inspire us to develop a deeper understanding for human behaviour.

Conflicts encourage us to question things.

Goals

Conveying a positive attitude towards conflicts
Encouraging people to face the conflicts of everyday life with confidence
Reducing the fear of conflict by increasing confidence and sovereignty
Promoting constructive and creative behaviour

Find ways

to inner clarity
from being against each other to being with each other
from misunderstanding to understanding
from mistrust to trust
from conflict to cooperation

Content

Understanding conflicts instead of avoiding them
Recognising one’s own behaviour and that of the conflict partners
Four essential skills for constructive conflict resolution
Defusing conflicts through an open communication style
From the winner-loser syndrome to behaviour appropriate to the situation

What my clients say

I think that, from time to time, we all need a new perspective upon the tasks we have to manage in our daily life, such as our attitude towards conflicts. Eva’s training on how to decode conflict behaviours brings this new perspective, by means of her knowledge upon the topic, on the one hand, and of the interaction with other people from various backgrounds, on the other hand. It is a highly interactive training, with hands-on experience on the topic.

Eva’s Masterclass on Conflict Competence provides a refreshingly clear approach to a very complex and important subject. Building on Eva's many years of experience in large international IT organizations, she shares her highly personal and proven techniques for managing and resolving conflict - and achieving outstanding business results.”